Book marketing: 3 keys to turning your book into the next big thing
As we hear and read what people say they want and what, in reality, it is that they want, we see why there is a problem doing profitable business on the Internet. The words people use to justify going on the Internet are not adequate for explaining what they want. It's like saying, "I'm hungry" when they are saying is, "I want a tuna fish sandwich."
If one is to use the Internet effectively and efficiently one must have, if they don't have one already, a Marketing Plan. A Marketing Plan? To a great percentage of people, a marketing plan means making out a grocery list. A marketing plan puts all aspects of a business's public face into a coordinated program. The addition of having a web site calls for a revamping of a marketing plan before one jumps into having a web site.
For business, the Internet should relate to doing businesses with customers . . . better known as "E-COMMERCE." There are two aspects of e-commerce -- business-to business (B2B) and business-to consumers (B2C) e-commerce. E-commerce, in both cases, relates to selling a product or service and delivering it on time at the right price -- better known as "fulfillment." B2B sites have fewer problems with fulfillment than B2C firms. For the former, the firm and their customers most likely have an ongoing relationship. Even if they don’t, the firm uses their site as a way of enabling prospective customers to have access to what the firm offers 24 hours a day. The result of having web site for B2B E-commerce is that it shortens up the reorder process - the time it takes to get additional orders. With B2C E-commerce it is different. More often than not, the business does not know their prospective customers nor do the potential customers know the firm. They are both there . . . but where?
We see the Internet as having 4 distinct uses. When trying to intermix these uses some businesses have some success, more have little or no success. Serving two masters is very difficult.

